Privacy Policy

1. About LOOTI

LOOTI is a digital platform that helps users search for products, discover available options from different businesses, and compare products, prices, and information before making a purchasing decision.

LOOTI is not an online store. Purchases, payments, shipping, and delivery are not completed through the application. Any final transaction is completed directly between the user and the relevant business or store.

2. Information We May Collect

Depending on how you use the application and the features available, we may collect certain information, including:

• Name, phone number, and email address when registering or contacting us.
• Account and profile information.
• Search activity within the application.
• Products and stores viewed, selected, or interacted with.
• Application usage and interaction data.
• Technical information such as device type, operating system, IP address, crash data, and performance information.
• Location information when using location-based features and after obtaining the required permission.
• Images uploaded by the user when using image search features.
• Information provided when contacting customer support.
• Information voluntarily provided by the user when expressing interest in a product or requesting contact with a business.

3. How We Use Your Information

We may use collected information for the following purposes:

• Creating and managing user accounts.
• Providing search and product comparison services.
• Displaying relevant products, stores, and available options.
• Improving search results and the overall user experience.
• Operating and improving AI-powered features within the application.
• Providing customer and technical support.
• Monitoring application performance and identifying technical issues.
• Preparing statistics and analytics to improve LOOTI.
• Sending service-related notifications where permission has been granted.
• Protecting the application against fraud, misuse, or unauthorized activity.
• Providing participating businesses with analytics and performance insights.

4. Sharing Information with Businesses

LOOTI may provide participating businesses with statistics and analytics related to the performance of their products and user interest.

Personal information such as a user’s name or phone number will not be shared with a business unless a feature specifically requires such sharing and the user has taken a clear action or provided consent, such as requesting contact with a store or expressing direct interest in a product.

LOOTI may provide aggregated or statistical information that is not intended to directly identify an individual user, such as product views, engagement statistics, and general product interest.

5. Service Providers

We may use third-party service providers to support the operation of the application, including:

• Cloud hosting and infrastructure providers.
• Mapping and location services.
• Push notification services.
• Analytics and performance measurement tools.
• Crash reporting and monitoring services.
• Artificial intelligence technology and service providers.

These providers may receive only the information necessary to perform their services and are expected to process information in accordance with applicable privacy and security requirements.

6. Artificial Intelligence Features

LOOTI may include AI-powered features that assist users with searching, answering questions, and discovering relevant results.

Text, images, or other information submitted by users may be processed by the technical systems and service providers used to operate these features.

Users should not submit passwords, financial information, or unnecessary sensitive personal information through AI-related features.

AI-generated results are provided for assistance and may not always be accurate or complete. Users should verify product details, prices, and availability directly with the relevant business before making a purchasing decision.

7. Location Information

If a LOOTI feature requires access to the user’s location, permission will be requested through the device before location information is accessed.

Users may refuse or later disable location access through their device settings. Disabling location access may limit the functionality of certain location-based features.

8. Images

When users use the image search feature, uploaded images may be processed in order to identify relevant or similar products.

Users should avoid uploading images containing personal or sensitive information that is not necessary for the search process.

9. Data Retention

We retain personal information only for as long as necessary to provide LOOTI services, fulfill the purposes described in this Privacy Policy, or comply with applicable legal and security requirements.

When a user deletes their account, personal data associated with the account will be deleted or anonymized unless certain information must be retained for legitimate legal, security, fraud-prevention, or regulatory purposes.

Some information may remain temporarily in secure backup systems until the applicable backup retention period expires.

10. Account and Data Deletion

Users have the right to request deletion of their account and associated personal information.

Where account creation is available within the application, users may initiate an account deletion request through the account settings or the available account management section within the application.

Users may also submit a deletion request through LOOTI’s official account deletion page or approved contact channels.

Once a valid deletion request is processed, the account and associated personal data will be deleted unless retention of certain information is required for legitimate legal, regulatory, or security reasons.

11. User Rights

Users may have the right to:

• Request information about the personal data associated with their account.
• Request correction or updating of personal information.
• Request deletion of their account and personal data.
• Withdraw consent for certain types of data processing.
• Disable location access or notifications through device settings.
• Contact us regarding privacy-related concerns or requests.

12. Data Security

We apply reasonable technical and organizational measures designed to protect personal information against unauthorized access, use, modification, disclosure, or loss.

However, no electronic system, internet transmission, or digital storage method can be guaranteed to be completely secure.

13. Third-Party Links and Services

LOOTI may contain links, social media accounts, phone numbers, websites, or other contact methods belonging to participating businesses or third-party services.

Once a user leaves LOOTI or interacts with an external service, the use of that service is subject to the privacy policies and terms of the relevant third party.

LOOTI is not responsible for the privacy practices, content, security, or policies of external websites, businesses, or services.

14. Children’s Privacy

LOOTI is not intended to knowingly collect children’s personal information in violation of applicable laws.

If we become aware that personal information relating to a child has been collected inappropriately, we will take reasonable steps to delete that information where required.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in LOOTI’s services, features, data practices, or legal requirements.

Any updated version will be published with a revised “Last Updated” date.

Continued use of the application after an updated Privacy Policy is published constitutes acknowledgment of the updated policy.

16. Contact Us

If you have any questions regarding this Privacy Policy, personal data, account deletion, or privacy-related requests, you may contact the LOOTI team through: