LOOTI helps shoppers in Iraq find a product and compare its price across stores before buying. If something is not working, or you have a question about your account, reach us through any channel below and we will reply.
1. Contact Us
- looti224.25@gmail.com
- Phone / WhatsApp
-
+964 783 055 4554
+964 774 055 4554 - Country
- Iraq
You can also open a support conversation from inside the app: Account → Technical Support. Our team sees it immediately and replies in the same thread.
2. Your Account
LOOTI accounts are created with an Iraqi mobile number, verified over WhatsApp. If you cannot sign in:
- Make sure the number you enter is the one registered, including the country code.
- Use Forgot password on the sign-in screen to set a new one.
- If verification does not arrive, contact us and we will check the account.
To delete your account and its personal data, email us from the address on the account, or ask in a support conversation inside the app. Deletion removes your profile, sessions and assistant conversations. See our Privacy Policy for what we keep and why.
3. Common Questions
Does LOOTI sell products?
No. LOOTI shows products and prices from participating stores. Buying
happens with the store directly.
Why is a price different from the store?
Stores update their own prices. If you see a price that looks wrong, tell
us and we will ask the store to review it.
Is the app free?
Yes. LOOTI is free for shoppers, with no purchases inside the app.
Why does the app ask for the camera or microphone?
Only when you use the feature that needs it: a profile photo, an image or
voice note in a support conversation, or speaking to the LOOTI assistant.
You can refuse, and the rest of the app keeps working.
4. Privacy
How we collect, use and protect your data is written in full in our Privacy Policy.